General Questions

What fees does AeroTalentPro charge?

 

Creating an account is free for both clients and freelancers, and there is no charge to post a job or submit a bid.

AeroTalentPro charges two fees, both only on work that is paid through the platform:
  • Clients pay a client fee on top of the job price. You see it at checkout before you pay.
  • Freelancers pay a commission out of the job price. You see it when you place your bid.

Both fees are fixed when the job is awarded. If money is refunded before it is released to the freelancer, the client fee and commission on that money are refunded too. AeroTalentPro covers card processing costs, except that the card processor's fee on a refunded amount can't be returned, and expense claims carry their own card processing line.

 

What will I be notified about?

 

You'll get an in-app notification (the bell icon) and an email for the events that matter most: a new proposal on your job, new messages, job status changes, payments (funding, releases, refunds and payouts), and reviews.

The one thing it won't tell you about: a brand-new job posted in your category — see "Will I be notified when a new job is posted in my category?" for why, and what to do instead.

 

What are the three types of jobs on AeroTalentPro?

Jobs come in three types:

  • One-time — a single scope, one price, one delivery date.
  • Milestone — the work is split into phases, each with its own share of the budget, timeline, and instructions.
  • Weekly — billed per week based on hours worked, up to an agreed weekly maximum. Weekly jobs are always fixed-price.

Clients choose the type when posting; freelancers see it on the job listing before bidding.

Can AeroTalentPro support international aviation projects?

Yes. Aviation is a global industry and AeroTalentPro is built to reflect that. The platform connects clients and freelancers across international borders, supporting engagements wherever the work takes place.

International use cases on the platform include:

  • Cross-border aircraft lease transitions and redeliveries
  • CAMO and continuing airworthiness support
  • Records audits and technical documentation review
  • On-site inspection and acceptance representation
  • Regulatory compliance consulting across multiple jurisdictions
  • Ferry flight and delivery support

Clients can be based anywhere and pay in US dollars. At launch, freelancers are paid to US bank accounts only. We plan to add the UK, Canada, Switzerland and European countries as Stripe makes them available to us.

Clients and freelancers are responsible for ensuring their engagements comply with applicable local regulations, work authorization requirements, and tax obligations in their respective jurisdictions. AeroTalentPro provides the platform — the professional relationship is between you and the client or freelancer you engage.

Can AeroTalentPro support aircraft transitions?

Yes. Aircraft transitions are one of the most demanding and time-sensitive events in aviation — and one of the strongest use cases for AeroTalentPro.

Transition events typically require a concentrated surge of specialized talent over a defined period. AeroTalentPro gives lessors, operators, and MROs direct access to experienced transition professionals without the lead time or overhead of traditional staffing.

Professionals available for transition support include:

  • Technical Records Specialists
  • CAMO Engineers
  • Aircraft Inspectors and Acceptance Representatives
  • Lease Return Coordinators
  • Airworthiness Directive (AD) Compliance Reviewers
  • Maintenance Program Engineers
  • On-Site Technical Representatives

Post a fixed-price or bid-based job with your timeline and requirements, and connect directly with professionals who have done this work before.

Are freelancers on AeroTalentPro vetted?

Yes. AeroTalentPro requires identity verification for all freelancers before they can receive verified status on the platform. Verification is completed through an independent third-party screening service.

Beyond identity verification, clients have access to:

  • Credential transparency — Freelancers list their certifications, licenses, and experience directly on their profile.
  • Ratings and reviews — Every completed engagement generates a client rating. Performance history is visible before you hire.
  • Profile completeness — Freelancers are required to complete their profile — including skills, experience, and credentials — before accessing the platform.

AeroTalentPro provides the tools for informed hiring decisions. As with any professional engagement, we recommend reviewing a candidate's full profile, ratings, and work history before beginning a contract.

What types of aviation professionals use AeroTalentPro?

AeroTalentPro is built exclusively for the aviation industry. Professionals on the platform include:

  • Airframe & Powerplant (A&P) Mechanics
  • Avionics Technicians
  • CAMO Engineers
  • Designated Engineering Representatives (DERs)
  • Designated Airworthiness Representatives (DARs)
  • Technical Records Specialists
  • Reliability Analysts
  • Quality Assurance Auditors
  • Aircraft Lease Transition Specialists
  • Flight Operations Specialists
  • Maintenance Program Engineers
  • UAV/UAS Professionals

Don't see your specialty listed? Create a profile and let your credentials speak for themselves. AeroTalentPro's category taxonomy continues to grow with the platform's professional community.

Why should aviation organizations use AeroTalentPro instead of a staffing agency?

Traditional aviation staffing agencies can be slow, expensive, and built for permanent or long-term placements. AeroTalentPro is designed for the way aviation work actually happens — project-based, time-sensitive, and highly specialized.

Here's what's different:

  • Speed — Post a job and receive bids from verified aviation professionals directly. No recruiter intermediary, no lengthy placement process.
  • Cost — No recruiter fees or agency markups. You negotiate directly with the professional and pay only for the work performed.
  • Specialization — Every professional on the platform is aviation-specific. You're not sorting through generalist candidates.
  • Flexibility — Engage for a single inspection, a lease return, a records audit, or an extended consulting engagement. No long-term hiring commitment required.
  • Transparency — Verified profiles, credentials, ratings, and reviews give you a clear picture of who you're hiring before the contract starts.

What is the difference when Registering as an Individual or Company?

When a client posts a job, they choose whether to post it as a task (typically smaller, self-contained work) or a project (larger, longer-running engagements).

Today, both Individual and Company accounts can view and bid on all jobs, including project-level work. Your account type does not currently restrict what you can see or bid on.

Access to project-level jobs may become limited to Company accounts in the future. Account type is also difficult to change after signup. So if you expect to take on large projects — whether you're an established firm or an individual who works at that scale — register as a Company. Otherwise, Individual is the right choice.

 

Can I register as a Client and a Freelancer?

Yes, you can act as both client and freelancer. After you log in you can toggle between client and freelancer accounts by clicking on your profile image. 

What is AeroTalentPro?

AeroTalentPro is a specialized marketplace connecting aviation organizations with verified aviation professionals for both remote consulting and on-site technical support. Clients can post fixed-price or bid-based engagements, review qualified candidates, negotiate terms, and begin work — without the overhead of traditional staffing.

Clients — MROs, lessors, operators, and OEMs — get direct access to specialized aviation talent for short-term and long-term needs. Whether it's a lease return, records audit, maintenance event, or engineering support, AeroTalentPro connects you with the right expert on your timeline and budget.

Freelancers — A&P mechanics, CAMO engineers, technical records specialists, DERs, and other aviation professionals — can find opportunities that match their credentials and availability, and build a client base beyond their current network.

How do I sign up? - Clients

To sign up, follow the steps below:

  1. Go to Login/Sign Up.
  2. Click Create an Account.
  3. Choose "As a Client" to create a client account.
  4. Enter the details requested and create the account.
  5. Verify your email.
  6. Log into the account.
  7. Post a fixed-price or bid-based job.

How do I sign up? - Freelancers

 

To sign up, follow the steps below:

  • Go to Login/Sign Up.
  • Click Create an Account.
  • Choose "As a Freelancer" to create a freelancer account.
  • Enter the details requested and create the account.
  • Verify your email.
  • Log into your account.
  • Go to the dashboard.
NOTE: You will have to fill out a form stating your skills, experience, and everything before you can access the dashboard.

  • Add all your details in the form. This is your Brand. This is your identity. This is how you will sell your skills. Be thorough and make it look good. You want to stand out against the competition.
  • Complete identity verification. You'll be guided through it.
  • Set up payouts with Stripe. Stripe verifies your identity and holds your bank and tax details; AeroTalentPro never sees them. You can do this any time after sign-up, and it must be done before a client can fund your job.
  • Look for jobs and place a bid.

How will AeroTalentPro work for me as a client?

Post a job on AeroTalentPro and let qualified aviation professionals come to you.

There are two types of job postings:

Fixed-Price — You set the scope and budget. Browse verified freelancer profiles and select the right expert directly based on credentials, experience, and availability.

Bid-Based — Post your requirements and receive bids from qualified candidates. Review proposals, negotiate terms, and select the best fit for your project.

Both options give you direct access to verified aviation professionals without recruiter fees or long-term hiring commitments.

How will AeroTalentPro work for me as a freelancer?

AeroTalentPro gives aviation professionals a direct channel to organizations that need their expertise — without the middleman.

Create your profile, list your credentials and certifications, and browse opportunities that match your skillset and availability. Whether you're between contracts, looking to supplement your current work, or building a independent consulting practice, AeroTalentPro connects you with clients who need what you bring to the table.

Opportunities range from remote records audits and engineering consulting to on-site maintenance support, lease transitions, and inspection oversight — wherever the work takes you.

Sign up for free and start building your client base today.

Will AeroTalentPro provide work for me?

AeroTalentPro does not assign or guarantee work.

The platform connects you with aviation organizations that need your expertise — but finding and winning engagements is up to you. Browse available jobs, submit competitive bids, and let your profile, credentials, and ratings do the talking.

The stronger your profile and track record on the platform, the better your visibility to clients looking for exactly what you bring to the table.

Your AeroTalentPro Account

How do I manage my AeroTalentPro account?

For both freelancers and clients, once you log into your account, you are directed to the homepage of the platform. 

To view your account details and manage the settings, click the profile icon at the top right corner of the page and go to "dashboard."

On your dashboard, you will be able to manage everything for your account including updating your details.

Clients can post jobs from the dashboard, and manage the jobs in progress.

Freelancers can review the jobs that are currently in progress, and look for more jobs.

 

I can't log in, or my password reset link isn't working. What do I do?

If several sign-in attempts fail in a row, the system temporarily blocks further attempts and emails you an alert — wait a few minutes and try again, or reset your password.

Password reset links are valid for 24 hours — shorter than the one-week validity of the email verification link, so if some time has passed, request a fresh one from Forgot Password rather than reusing an old email.

Tick Remember me at sign-in to stay logged in on that device.

How do I sign in with Google?

Click Sign in with Google and authorize with your Google account. If it's your first time, you're taken into the normal registration form with your name and email pre-filled — you'll still choose Client or Freelancer, pick a username, set a password, choose your country, and accept the Terms & Conditions.

Google sign-in isn't a shortcut around registration — it just saves you retyping your name and email.

What are the password requirements?

Your password must be 8 to 15 characters and include at least one letter and one digit.

The 15-character maximum is the thing people trip on most — a long passphrase will be rejected. If your password isn't accepted and it meets both rules above, try removing uncommon symbols.

How do I close my account on AeroTalentPro?

 

On your dashboard, go to Account Settings > Delete my account to submit a closure request. Our team reviews and processes the request, along with the deletion of your associated data — it is not instant, and you'll be contacted if anything needs to be resolved first.

Before you submit:
  • Make sure all your jobs are completed or ended. A closure request can't be processed while a job is still in progress, or while money for a job is still waiting to be released or refunded.
  • Your Stripe payout account is separate from AeroTalentPro. Closing your AeroTalentPro account doesn't close it; you manage it with Stripe.
  • Closure is permanent. Your profile, history, and ratings are deleted, and starting again means building a new account from scratch.

Can I change my email address?

Yes, you can absolutely change your email address at any time. To change this visit - your dashboard > Account Settings > Change Credentials. Then, enter your new email address, verify your password, and click Save. 

With this, a verification email link will be sent to your new email address. Click it to verify your new email. And with this, your email address will be updated accordingly.

How do I verify my account?

Once you have registered on the platform, you will receive an email on your email address with a verification link.

Click this link to verify your account.

Once done, log into your account to take the next step. 

Can I change my name?

Yes, you can change your name on the platform.

To do this - go to Your Dashboard > Account Settings > Personal Info.

Edit your name and click Save.

What are the payment methods available?

Clients pay through Stripe by:

  • Credit or debit card
  • Apple Pay, Google Pay or Link


A single card checkout can be up to $25,000. Larger work is split into more milestones or weeks. We plan to add bank transfer options for large company jobs later.


AeroTalentPro doesn't use PayPal, wallets, account balances or gift cards.


Freelancers are paid by Stripe directly to the bank account they set up in their Stripe payout account.


If you have a problem with a payment, contact our support team.

Placing Requests

What happens if I can't find my skill in the list provided?

In this case, you can place a request for a skill to the platform's admin. The admin will review and approve accordingly.

Requests can be placed from your dashboard easily. There are three types of requests you can place including:

- Spoken Language Request

- Soft Skills Request

- Skills Request

What if my skill request isn't accepted?

Sometimes, it can take about a week for the management to look into the request you placed. If, however, the request hasn't been updated, you can contact us on the support email to escalate the matter.

Furthermore, if the request is denied, it means that we do not approve the skill and will not be offering the respective service on our platform. 

What file types and sizes can I attach?

Accepted file types are PNG, JPG/JPEG, GIF, PDF, DOC/DOCX, ZIP, and TXT.

Size limits differ by where you're attaching:

  • Job posting attachments: up to 2 MB per file, 5 files max.
  • Messages and proposals: up to 4 MB per file.
  • Profile photo: PNG or JPG/JPEG only, up to 4 MB.

A file that's fine in a message may still be rejected on a job post, since the job-posting limit is lower — if an upload fails with no error, that's usually why.

How long does it take for a skill request to be accepted?

It usually takes about 7 working days for the management to investigate the skill request you placed. 

However, if the request hasn't been approved after this time limit, you can contact us via our support email to escalate the matter.

Why don't any skills or languages appear when I'm filling out my profile?

The Skills, Soft Skills, and Languages lists are filtered by category. Until you select a category, those lists have nothing to filter and will show "No results."

Choose your category first, then the relevant skills will appear and become selectable. If your specific skill still isn't listed after selecting a category, you can request it be added — see "What happens if I can't find my skill in the list provided?"

Payments & Payouts

Is it important to fill a tax form to make or receive payments?

 

Freelancers give their tax details to Stripe when they set up payouts. AeroTalentPro doesn't hold them. Where required, you'll receive a tax form such as Form 1099 for the payments you received.

Clients don't fill out tax forms on AeroTalentPro.

 

Why can't I pay more than $25,000 at once?

To keep large payments safe for everyone, a single card checkout is limited to $25,000. Split larger work into more milestones or weeks. We plan to add bank transfer options for large company jobs later.

What if a client disputes the charge with their bank?

We fight every card dispute with the job's records. If the client's bank decides against us, the amount is recovered from the freelancer's earnings, as the Terms describe. If we later recover it from the client, it goes back to the freelancer.

Is there a time limit on funded work?

Yes. Every funded milestone or week must be settled within 90 days of funding, and a milestone must be scheduled to finish within 60 days of funding.

If an AeroTalentPro administrator hasn't acted by day 90:
  • Work that was submitted, with no dispute open, is released to the freelancer.
  • Work that was never submitted is refunded to the client, less the card processor's fee.
  • Work with a dispute open is never moved automatically. An AeroTalentPro administrator decides it.

What happens if there's a disagreement about the work?

Either side can raise a dispute on the job. Nothing is released while it's open. An AeroTalentPro administrator reviews the job's record and decides: release to the freelancer, refund to the client, or a split between them. Any amount returned to the client goes back to the original payment method, less the card processor's fee on it.

How do refunds work?

Refunds go back to the card or payment method the client used. The refund is what was paid, less the card processor's fee on that money. For example, a full refund of a $1,120 payment returns $1,087.22. If money is refunded before it is released, the client fee and the freelancer's commission on it are refunded too.

Do freelancers need a Stripe account?

Yes. Every freelancer sets up a Stripe payout account, linked from your dashboard. Stripe verifies your identity and holds your bank and tax details, and pays you directly. You can set it up any time after sign-up, and a client can't fund your job until it's done. You accept Stripe's Connected Account Agreement as part of setup.

Does AeroTalentPro support gift cards?

No. AeroTalentPro doesn't offer gift cards, wallets or account balances. All payments are made by card through Stripe.

How do I review the invoices and orders?

Under your dashboard, go to Job orders to view the history of all the orders made (for clients) or received (for freelancers). You will be able to view every detail for each order and its invoice as well.

How do I manage my payment methods?

Clients: you enter your card, or choose Apple Pay, Google Pay or Link, on Stripe's secure checkout page each time you fund a milestone or week. AeroTalentPro doesn't store your card details.


Freelancers: your bank account is set up and changed in your Stripe payout account. From your dashboard, open Payouts and follow the link to Stripe. AeroTalentPro doesn't hold your bank details.

How do I remove a payment method or change it?

Clients: there's nothing to remove. Cards aren't saved to your AeroTalentPro account; you choose how to pay at each checkout.


Freelancers: change or remove your bank account in your Stripe payout account (Dashboard > Payouts > the link to Stripe). You need a working bank account in Stripe to be paid.

When am I charged, and where is the money while the work is done?

Every job is funded before the work starts, one piece at a time:

  • One-time jobs: the client pays when the job is awarded.
  • Milestone jobs: the client pays for each milestone before that milestone starts.
  • Weekly jobs: the client pays for each week before that week starts, up to the agreed weekly maximum.


The card is charged the amount plus the client fee. The freelancer's share goes into the freelancer's own Stripe account, where it is held with payouts paused until it is released. AeroTalentPro never holds the freelancer's share; our client fee and commission come to us at the time of the charge.


A milestone must be scheduled to finish within 60 days of funding, and every funded milestone or week is settled within 90 days.

My payout hasn't arrived. What should I check?

 

Once money is released, Stripe pays it to the bank account in your Stripe payout account. Most payouts arrive within a few business days, depending on your bank.

If it hasn't arrived:
  • Open your Stripe payout account from Dashboard > Payouts and check the payout's status and the bank details.
  • If Stripe has asked you for more information, provide it. Stripe can pause payouts until it has what it needs.
  • If the payout shows as paid but isn't in your account, contact your bank with the date and amount.

If you're still stuck, contact our support team.

What to do if I was charged twice?

Payment may have gone through more than once because:

  • The checkout session was interrupted. You might have clicked the back button or refreshed the page.
  • The payment button may have been pressed twice. This usually happens when there are multiple attempts to make the payment.


If you have been billed more than once, please contact Customer Support. To speed things up, have the invoice number and payment details ready. A duplicate charge is refunded to the card or payment method you used.

How to troubleshoot payment issues?

 

If a card payment fails:
  • Check that the card details, billing address and expiry date are right.
  • Your bank may have asked you to confirm the payment (for example by a code or in your banking app). Complete that step and try again.
  • If it still fails, contact your card issuer, or try another card, Apple Pay, Google Pay or Link.

Don't refresh the page or go back while a payment is processing. If you're still stuck, contact our support team.

 

How and when do freelancers get paid?

 

When the client funds your work, your share is held in your own Stripe account with payouts paused. It is released, and Stripe pays it to your bank, when:
  • One-time and milestone jobs: the client approves the work, or 14 days pass after you submit it with no response from the client.
  • Weekly jobs: the client approves your hours, or an AeroTalentPro administrator decides. Weekly jobs have no 14-day automatic release.

You receive the job price less your commission. Funded expense claims are paid in full with their milestone, with no fee or commission. Nothing is released while a dispute is open.

 

Safety Measures

Why do I need to verify my identity?

AeroTalentPro serves aviation organizations that depend on qualified, trustworthy professionals. Identity verification is a required step for all freelancers before receiving verified status on the platform.

Verification is completed through an independent third-party screening service and is designed to be straightforward. You will be guided through the process during onboarding.

Verified status signals to clients that you are who you say you are — and in aviation, that credibility matters.

Can I change my password?

Yes, you can easily change your password at any time under your dashboard > Account Settings > Change Credentials. 

If, however, you have misplaced your password, you can get a reset link on your email address by using the forgot password option on the sign in page. 

Can I edit or delete a review after I submit it?

No — a review can't be edited or deleted once submitted, and each side can only leave one review per job. Make sure it says what you mean before you submit it. If a review is a genuine mistake, contact our support team

How to manage spam messages or a user troubling you?

Firstly, we try our best to ensure that this situation never comes up. 

However, if you come across someone who is spamming you or troubling you, contact our support team immediately. We will ensure that the respective person is dealt with instantly. And if things do not get better, we will remove the person from the platform. 

Is my data safe and kept private on AeroTalentPro?

 

AeroTalentPro takes data privacy seriously. We collect only what is necessary to operate the platform, and we do not sell your personal information to third parties.

Card payments are handled by Stripe. Freelancers' identity, bank and tax details for payouts are collected and held by Stripe under its own terms, not by AeroTalentPro.

If you believe your data is being misused, or if you would like to know what information we have stored about you, contact our support team and we will respond promptly with a full accounting of your data and how it is being used.

If you no longer wish to use the platform, you have the option to delete your account and all associated data permanently.

For full details, visit our Privacy Policy.

 

Client Resources - Posting and Managing Jobs

How do I modify a Job Posting after publishing?

You can edit your job posting up until the first freelancer bids on it.

Two things to know before you edit. Saving changes to a published job returns it to draft — it comes off the public listing until you publish it again, so always republish after editing or freelancers won't see it.

Once the first bid is submitted, the job is locked. It can no longer be edited, deleted, or have its status changed. If a posted job needs to change after bidding has started, contact our support team.

Can I save freelancers I like, or invite one directly to a job?

Yes, both. Click the favorite/heart icon on a freelancer's profile or in search results to save them for later — click it again to remove. To bring someone specific onto a job, open their profile and use Invite to Job, then pick one of your open postings; they'll get an email and an in-app notification.

I searched for a skill and no freelancers came back. Why?

The freelancer search box matches names, not skills — searching "avionics" looks for a freelancer named Avionics, and finds nothing.

To find freelancers by expertise, use the Skills filter rather than the search box. You can also post your job and let qualified professionals bid on it, which is usually faster than searching.

Resources for Freelancers

What does my public profile show to clients?

Your profile shows your average star rating and review count, your job-success percentage, your hourly rate, your bio, the date you joined, your listed services, and client feedback. Job-success percentage reflects the share of your jobs that reached completion.

A complete, detailed profile is the biggest lever you have — clients rely on it heavily when deciding who to hire or invite.

Can I use AeroTalentPro while employed full-time?

Yes. Many aviation professionals on AeroTalentPro work independently alongside full-time employment — picking up inspection work, consulting engagements, records audits, and other short-term opportunities that fit their schedule and credentials.

AeroTalentPro does not restrict participation based on your employment status. However, we recommend reviewing your current employment agreement to ensure that independent work is permitted under your existing terms.

As with any engagement on the platform, clients rely on freelancer ratings and reviews to evaluate performance and fit. Your reputation on AeroTalentPro is yours to build.

Can I withdraw a bid after I've submitted it?

There's no "withdraw proposal" option — once submitted, a bid stays active unless the client rejects it. You can update a proposal's price, timeframe, or cover letter any time before the job is funded, so if your bid needs to change, edit it rather than trying to pull it back.

Will I be notified when a new job is posted in my category?

Not currently. New job postings aren't pushed out by email or alert, so the best way to catch opportunities early is to check the job listing regularly.

Clients can also invite you to a job directly from your profile — which is one more reason a complete, detailed profile is worth the time.

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